Legal & data governance
Privacy Policy
This policy explains how we collect, use, disclose, and safeguard information when you visit xinchengcar.com, submit a vehicle inquiry, or subscribe to updates. Where consent is required, we request it separately.
Scope of this policy
This policy applies to our website and to services related to vehicle inquiries, sales support, and logistics coordination. Third-party sites, carriers, and other independent organizations have their own policies.
Information we collect
We collect information that is reasonably necessary for your interaction with the website and our business team. A vehicle inquiry may include your name, email, phone number, destination country or port, quantity, vehicle preferences, budget, and message.
Our hosting, security, content, and consent systems may process basic technical data such as IP address, browser or device type, access time, referring page, request logs, and consent choices for security, troubleshooting, and service operation.
- Contact details and vehicle sourcing requirements
- Email, language, source, and marketing consent when you choose to subscribe
- Inquiry source page and necessary technical records associated with the request
- Other business communications you voluntarily send to us
How we use information
We use information to respond to inquiries, clarify vehicle requirements, prepare quotation conditions, coordinate agreed inspection or logistics information, maintain website security, and meet applicable legal obligations. The website is not an online checkout or payment platform; final transaction terms arise only from written commercial documents.
- Respond about availability, specifications, condition evidence, and quotation questions
- Coordinate agreed inspection, preparation, export, and shipping information
- Track inquiry status and provide customer support
- Send vehicle updates or marketing only where you have chosen to receive them
- Prevent misuse, investigate security events, and improve website reliability
Cookies and similar technologies
The website may use cookies that are necessary for core functionality, preferences, security, and consent records. Unless a page provides a clear notice and choice, we do not treat advertising tracking or optional analytics as a condition of using the website. You can control cookies through your browser; blocking necessary cookies may affect some functions.
If we later introduce new analytics, advertising, or external consent-management tools, we will update this policy and the relevant choices before enabling them.
How we disclose information
We do not sell or rent personal information for third-party marketing. We disclose it only where reasonably necessary to provide a requested service, meet a legal obligation, protect legitimate rights, or complete a business transaction.
- Carriers, storage providers, vehicle inspectors, or export-service partners needed for a specific project
- Website hosting, email, data storage, analytics where enabled, and customer-support providers
- Government, regulatory, or judicial authorities with lawful authority
- Parties under confidentiality obligations in a merger, financing, or asset transfer
Security and retention
We use administrative, technical, and physical measures appropriate to the nature of the information. No internet transmission or storage method can be guaranteed to be completely secure.
We retain information only as long as reasonably needed for the purposes described here, to resolve disputes, enforce agreements, or meet legal duties. The period varies by record type, transaction stage, and applicable law.
International transfers
We are based in Nanjing, China. If you access the Services from outside China, information may be processed in China and in other countries where we or necessary service providers operate. We use reasonable contractual, organizational, or technical safeguards where required by applicable law.
Your rights and choices
Depending on your location and applicable law, you may have rights to request access, correction, deletion, restriction, objection, or a copy of personal information, and to withdraw marketing consent. Some requests may be limited by identity verification, legal exceptions, or record-retention duties.
- Use the unsubscribe method in a marketing email
- Contact us below to submit a data-rights request
- Manage cookies and site permissions in your browser
- Complain to an applicable supervisory authority
Changes to this policy
We may update this policy when our practices, providers, technology, or legal requirements change. The revised version will appear on this page with a new “Last updated” date. We will provide additional notice for material changes where required.
Data rights & privacy questions
Contact us
To protect your information, we may verify identity before completing a rights request.
- Company
- Xinchi Tiancheng (Nanjing) International Trade Co., Ltd.
- Address
- Room 242, No. 133 Puzhu North Road, Jiangbei New Area, Nanjing, Jiangsu Province, P.R. China
- 18252038920@163.com
- Phone
- +86 182 5203 8920
